Resources
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Resources

Resources relating to developments in the health, human services, education and international development sectors, including industry trends, sector reform, best practice and sector-wide policy frameworks.

Resources relating to organisational policy, including policy development and review; systems and processes for risk management, including risk identification, risk analysis, risk controls and related tools; and systems for managing compliance. Includes resources relating to particular areas of compliance such as Health and Safety and Privacy.

Resources relating to program evaluation, organisational review, performance monitoring, and related topics including data collection and analysis methods specific to evaluation.

Resources relating to governance structures, board processes, board policy, board review and the relationship between governance and executive levels.

Resources relating to all aspects of Human Resources, including recruitment and selection, orientation, performance development, performance management, organisational culture, employee wellbeing, industrial relations and relevant legal and regulatory frameworks.

Resources relating to service delivery in health, human services, education and international development. Includes resources on service delivery processes, case management, coaching and advocacy, practice frameworks, and consumer-centered models of care.

Resources relating to the disability sector and provision of disability services, disability advocacy, practice models and guidelines for working with people with disabilities.

Resources relating to the family violence sector, the provision of family violence services, and the prevention of family violence.

Resources relating to the housing and homelessness sectors, to social, public and community housing, to the causes of and solutions to homelessness, and to housing policy broadly defined.

Resources relating to the education and training sector, teaching and learning, young people's wellbeing and engagement in education, and flexible and inclusive education.

Recent articles

Four levels, one judgement – determining the relative importance of Kirkpatrick's four levels for evaluating training programs

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Accreditation without tears… achievable, or just an urban myth?

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Theory of change: A tool for more effective change making

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Privacy update: Managing the risk of data breaches

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Pathways to the Future: Flexible and Inclusive Education

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Community Services Industry: Directions for the future

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